Open, transparent pricing

No call-out charge and no hidden extras. Our £60 diagnostic fee covers the first hour of work, and that is often enough to find the fault and sort it. If it needs longer, we’ll tell you before we carry on.

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Smart Auto Electrics mobile auto electrician van
How It Works

No surprises on price

There’s no call-out charge. Our diagnostic fee is £60, and that covers coming out to you and the first hour of work.

You’re paying for our experience in finding and fixing the fault, not for the time it takes.

We know a car repair is rarely a welcome expense. Our aim is never to waste your money, so we’ll always be upfront about what a job is likely to cost before we go any further.

No call-out charge
We don’t charge just for coming out to you.
£60 diagnostic fee
Covers the visit and the first hour. Often enough to find the fault and sort it, if it is a small job.
Longer jobs
If a job will run past the first hour, we’ll tell you the likely cost before we carry on.
Coding, programming & keys
Quoted per job, before any work starts.
Parts
Charged separately. You’ll know the cost before anything is ordered.
Can’t help? No charge
On the rare occasion we inspect your vehicle and find it’s a job we can’t take on, there’s no charge at all.
Easy to pay
We take all cards, and can print your receipt straight from our card machine.
Our Approach

Built on honesty

Honesty is important to us. We’re not here to make a quick bit of money. We would rather do the job properly, charge you fairly and help you as much as we can.

FAQ

Pricing questions

Do you charge a call-out fee?

No. There is no call-out charge. The £60 diagnostic fee covers us coming out to you.

What does the £60 diagnostic fee cover?

Coming out to you and the first hour of work. Often that is enough to find the fault and sort it, if it is a small job. If it needs longer, we will tell you what is involved and agree it with you before carrying on.

What if you can’t fix it?

On the rare occasion we inspect your vehicle and find it is a job we cannot take on, there is no charge at all.

Why don’t you list a price for every job?

Because no two faults are the same. A fixed price list would either overcharge you for a quick fix or undercharge for a complex one, so we price each job honestly once we know what it is.

Are parts included?

Parts are charged on top of labour. If a part is needed, you will be told what it is and what it costs before it is ordered.

Got an electrical fault that needs fixing?

WhatsApp is the quickest way to reach us. We come to your home or workplace.

Message us on WhatsApp

Or call us on

07359 886 331
© Smart Auto Electrics, Newcastle Upon Tyne
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